JAG Security makes big impression at Waipuna Hotel with Segway Patroller

JAG Security Services are patrolling Waipuna Hotel & Conference Centre using a Segway Patroller.

The Auckland-based company began their first trial using a Segway Patroller a few weeks ago, and are now clocking up more than 30km per day over – above  distances covered by foot patrols. This is a massive increase in security presence – achieved without any increase in staff numbers.


Waipuna Hotel is one of New Zealand’s largest conference venues, with hundreds of cars and up to a thousand guests entering and leaving the site daily. JAG Security manager Brett Gillett pitched the benefits of putting one of their guards onto a Segway Patroller to hotel management last month. Since early August JAG Security officers have been completing their rounds on two wheels, and achieving great results.


The Segway Patroller enables an officer to move quickly and quietly around this sprawling facility that has a complex layout of buildings, car parks and lawns. One officer on a Segway Patroller achieves a greatly increased security presence  – many times greater than one officer on foot can provide. More importantly, they can glide around to all points on site and check just about everywhere, whenever they want, without being locked into a regular “on the hour” set of regular rounds, which provides far more effective security against intruders who might otherwise attempt to circumvent security with knowledge of a set timetable.


Today JAG Security ordered the brand new, latest model Segway i2 SE Patroller for permanent deployment at Waipuna Hotel. And the company is already looking to other sites around Auckland where a Segway Patroller will help their business secure fresh contracts, and improve the quality of service being delivered to existing customers.

Waipuna Hotel is located on the edge of one of the many beautiful estuaries of Auckland’s Waitamata Harbour, next to the industrial and commercial centre of the Mt Wellington suburb of Auckland city.


Susan Sarandon cruises around Burning Man on a Segway PT

Movie stars, sexy and geeky TV stars,* sports stars,** pop stars,*** rock stars and even pop-rock-satarist-stars**** all love the Segway Personal Transporter (PT). Famous writers, too.*****

Here’s an excerpt from an interview with actress Susan Sarandon, who cruised around Burning Man last year on a Segway PT:

I heard you went to Burning Man last year, but sadly couldn’t make it this year.

It’s fabulous. I can’t go this year because my daughter’s having a baby around that time, so I don’t think I’d feel very free to indulge if I was waiting for a message to see if she’s gone into labor. I went all around on a Segway and a bicycle, which was great, and even though people sometimes recognized me and said, “Oh, it’s so cool you’re here!” it wasn’t like walking the streets of New York. The art was amazing….it was a lot of fun and I’d definitely go back.

Another well-known movie star who is often seen riding a Segway PT is Jackie Chan, who co-founded of JCAM, the official Distributor of Segway Products in many parts of Asia. Jackie Chan’s business also interests include the popular Go Green Segway Tours and Fun Rides in Singapore.


Jackie Chan signs a Segway Fender for Segway New Zealand
Jackie Chan signs a Segway Fender for Segway New Zealand


* for example, Kylie Jenner (The Kardashians) and Michael Cera (Arrested Development, Juno, Superbad)

** for example, individual players like DeAngelo Williams of the Carolina Panthers, and entire teams like the Houston Texans.

*** for example, Avril Lavigne and, well, ok, Justin Bieber.

Avril Lavigne in Rock N Roll with Billy Zane lifting off on a rocket Segway PT
Avril Lavigne in ‘Rock N Roll’ featuring Billy Zane lifting off on a rocket-Segway PT

**** for example, Peter GarrettPeter Gabriel (and Weird Al Yankovich).

Weird Al signs a Segway Splash Guard for Segway New Zealand
“Weird Al” Yankovich signs a Segway Splash Guard for Segway New Zealand

***** for example, winner of 3 Emmy Awards and 4 Writers’ Guild of America Awards Victor Miller, author of the original screenplay for horror film Friday the 13th. In 2004 Victor was a founding player of Segway Polo in San Francisco, and as part of the Aftershocks team played against the New Zealand Pole Blacks in 2007.

"For the Pole Blacks - win or lose, we are mates in the creating of a super sport. Best wishes, Victor Miller"
“For the Pole Blacks – win or lose, we are mates in the creating of a super sport! Best wishes, Victor Miller”

James Law Realty gets around Auckland CBD on Segway PTs

Staff at James Law Realty have been using Segway Personal Transporters (PTs) since 2011 to get around Auckland’s inner city “traffic nightmare.”

Their first Segway PT proved so useful the company purchased a second machine in 2012, and are now considering getting a third.

Recently, Segway New Zealand serviced both of James Law Realty’s first-generation Segway PTs. Despite being manufactured in 2006, these Segway i180 models required only about $100 of replacement parts. New models, such as the new Segway i2 SE are even more durable.

The Segway PT has proven itself to be a safe, convenient, efficient and very cost-effective solution to a very real problem faced by many businesses located in Auckland’s CBD.

This photo is from the NZ Herald (taken by Greg Bowker)
James Law staff in downtown Auckland (NZ Herald photo by Greg Bowker)

James Law Realty specialises in apartments sales and commercial leasing, and in 2012 the NZ Herald reported that:

Principal agent James Law said the…[Segway PTs]…help agents get to their clients faster, and remove their worries about parking infringements if meetings lasted longer than expected.


“With the Segways, our agents can go straight to their appointments, and even taking their machines in the lifts with them.”


“With the Auckland Council plans of having more footpaths and making driving more difficult, it makes business sense that we find an alternative means to get around,” Mr Law said.

Auckland city planners want to reduce the number of motor vehicles that come into the city, in part by creating more “shared spaces” such as those already found in Elliot Street and Fort Street where cars, bicycles, electric personal transporters (such as the Segway PT) and pedestrians share the area.


Mt Wellington becomes Auckland’s ‘Segway City’

The industrial and commercial heart of Mt Wellington – a suburb of Auckland – has become a hotspot for deploying Segway Personal Transporters (PTs) on commercial and industrial sites.

Within a 1km radius there are five businesses using Segway PTs across a range of roles:


Christchurch Segway Tours now #5 on TripAdvisor

Christchurch Segway Tours now ranks #5 out of 78 activities in the city (up from #7 last month). With the choice of three tours taking in different areas of the city – including the post-earthquake Rebuild Zone tour – seeing the sights of the town on a Segway Personal Transporter (PT) is a ‘must-do’ for visitors.

Find out what USA Today and NZ Herald have to say about this highly-rated and popular tour in our recent profile article, as well as how Christchurch Segway Tours were first to upgrade to the new Segway i2 SE model.


One of the many sights you can get to see from a ‘Segway perspective’ is The Ballerina….but be quick, for soon she will be hidden from view as new buildings rise up in front.


Christchurch has incredible vibrancy, filled with colour and construction. Imagine stopping to play a game of Giant Chess along the way. You might even be able to shuffle the pieces around with your Segway PT (although jumping the Knight might be a bit of a challenge).

Giant chess pieces and Segway PTs in Christchurch, New Zealand
Giant chess pieces and Segway PTs in Christchurch, New Zealand


Fletcher Aluminium begins Segway PT trial for factory maintenance crew

Fletcher Aluminium‘s extrusion plant in Auckland has an on-site team of engineers ready to respond to equipment failures and breakdowns. When a big machine stops working unexpectedly it can cost tens of thousands of dollar per hour in lost production, so there is enormous value in being able to respond rapidly.

Today the team began a trial using a Segway Personal Transporter (PT) to enable an engineer with a heavy set of tools to reach all corners of the site much faster than walking (and very much faster than pushing a tool trolley). This large site located in the industrial area of Mt Wellington includes many factory buildings, and the Segway PT is small enough to fit down amongst the heavy machinery and aluminium stock to be found within.

Dave at Fletcher Aluminium, Auckland
Dave responding to a call-out at Fletcher Aluminium’s factory in Auckland, New Zealand

The Segway PT is available in two models: the i2 SE that has a narrow wheelbase, and the wider x2 SE available with either ATV or Turf tyres. Today, the team experimented with both i2 and x2 configurations to determine the best fit for their environment. So far, the Turf tyres look to be the best choice, offering plenty of grip and a comfortable ride. The majority of surfaces that the engineers travel across include tar seal (bitumen) and concrete (both painted and natural), as well as some areas of grass that can become muddy in winter. The nature of this worksite means there can be scraps of sharp metal on the ground, so the deeply treaded x2 tyre options provide excellent resistance to puncturing.

The Segway PT is also available as i2 SE Patroller and x2 SE Patroller models popular with police, security and in other public safety deployments. The Patroller models includes reflective shields and flashing LED lights to compliment the built-in running lights found on all SE models (white at the front, red at the rear).

For a safety-focused worksite like Fletcher Aluminium, the Patroller with yellow reflective shields and amber-white lighting provides the high visibility required by workplace safety obligations. This is a busy site with forklifts, trucks and other devices moving inside and between buildings. The Patroller also features a large, rider-facing bag for extra cargo capacity.

Tool bag on the Segway PT's Universal Cargo Plate accessory.
Tool bag on the Segway PT’s Universal Cargo Plate accessory.

Dave, one of the engineers, normally walks to jobs carrying a surprisingly heavy “grab bag” of tools. Completing a repair job can involve multiple trips back to the workshop to collect spares or to work on parts. Dave first test rode the Segway PT carrying his bag, and then fitted the Cargo Frame and Universal Cargo Plate combination onto which he could rest his tool bag while riding (or attach it with a bungie cord). Next, the engineering team will consider building a custom carry tray for Dave’s bag, and the tool boxes used by other engineers. Already off to a successful start, the trial continues this week.

An excellent example of a pair of custom tool-box carriers can be found on the Segway PT used by the Locksmith at Canterbury University.

Locksmith Ian Steel and his customised Segway i180 at University of Canterbury
Locksmith Ian Steel and his customised Segway i180 at University of Canterbury

Another example of a Segway PT being used in a maintenance support role is at Forrest Hill School.

Segway offers a range of standard cargo carrying options for Segway i2 SE and x2 SE models, including front cases, waterproof side cases, and open parts bins. In addition to safety lighting 5v power ports, accessories include mounts for a tablet or smartphone holder.

Segway i2 SE Logistics configurations
Segway i2 SE Logistics configurations

About Fletcher Aluminium:

Fletcher Aluminium designs, develops and manufactures premium aluminium extrusions for an extensive range of industries; whether it is windows and doors, commercial systems or specialist aluminium extrusion for private supply. The company’s investment in world-class technology and design has resulted in many patents and copyrights, and has allowed the company to leverage its success in its New Zealand home base into success in diverse international locations.

Fletcher Aluminium is one of the businesses that form the Fletcher Building Group, a New Zealand and Australian based building material manufacturer and distributor with operations in concrete, steel, fibreglass insulation, aluminium extrusion, roofing, access flooring systems, sinkware, laminates and panels and is involved in residential and commercial construction.

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