If you’ve just received your brand new Ninebot by Segway ES1, ES2 or ES4 here’s how to Activate it for the first time. A smartphone is required (Apple iOS or Google Android) to Activate your KickScooter (otherwise it will just ‘beep’ and remain in a very reduced performance mode).
Activation instructions are found on the end of the carton (see image above), and in the User Manual.
DO download the Segway App from Google Play Store (Android) or Apple App Store (iOS).
DO NOT scan the QR code to download the App, otherwise you will receive a version of the App that is geo-locked to the China/Hong Kong/Macau/Taiwan region. This version is limited to registering the product by a phone number, but you can only select Country Codes for those countries (e.g. +86). With the QR version of the App you cannot select New Zealand (+64) as your region, and you will not be able to proceed and Activate your KickScooter. If you have already used the QR code to download the App, simply delete it from your phone and obtain it for free from the Google Play Store or Apple App Store. These versions enable you to easily Activate your KickScooter using an email address.