Archive for category Uncategorized

Get a better grip! Grap new tyres for winter

The worse your grip, the more you slip.

Your Segway Personal Transporter (PT) is a self-balancing machine. To keep you in balance the Segway PT needs to keep a good grip on the ground below. Just like when your shoes slip their grip, a slick tyre lacking in grip lets those pesky laws of physics win out. Loss of traction and the force of gravity will overcome your Segway PTs ‘magical’ ability to keep you upright and safe.

No one wants that to happen. Just in time for New Zealand’s winter we’ve landed an extra shipment of new-style Wheels with Tyres for Segway x2 SE and Segway x2 models. We’ve also got standard and specialist wheel/tyre options for the Segway i2 SE and i2 in stock as well (see below).

Segway x2 SE and x2 owners take a good look: if the diamond pattern has worn off the centre band on your tyres then you should already have bought some “new shoes” for your favourite ride.

x2 tread depth.jpg

Here’s why: The continuous centre band that runs around the equator of the rather special tyre fitted to Segway x2 SE and Segway x2 is there to provide a smooth ride and maximum range-per-charge on hard surfaces. But once the diamond pattern has worn off this band becomes a narrow, slick surface that can slip and slide in contact with hard, greasy surfaces. Examples include the edge of concrete curbs in the wet, doorway thresholds, and mossy logs. The risk of slippage is exasperated if you’re running tyre pressures at up to double the factory specification of 4 psi (some users do this, trading grip for longer range-per-charge).

x2SEWheel.jpg

Left: Stacks o’ stock of new-style Segway x2 SE Wheel and Tyres; Top right: Instructions for removing new-style x2 SE and original-style x2 wheels (note Hub Adaptor and Trim ring on original-style); Bottom right: Close-up photos showing the difference between new-style and original-style rims.

Buy now and save: Grab a bargain with these special prices, available only while stocks last.

  • If you own the current model Segway x2 SE get a replacement Wheel with Tyre for just $295+GST each (save $30).
  • If you own a previous model Segway x2 we offer to trade-in your worn Wheel with Tyre on the new-style x2 SE Wheel with Tyre for just $245+GST each (save $80). You’ll get the latest look, and we’ll be able to make good use of the Hub Adaptor and Ring that we’ll remove from your original-style rim trade-in.
HubAdaptor.jpg

We’re paying $50+GST for your Hub Adaptor and Trim ring when you trade-in on the new-style Segway x2 SE Wheel and Tyre.

In case you are wondering: No, it is not possible to purchase the rubber tyre separately to fit onto your original Wheel (rim). This is because Segway, Inc. does not offer this unique tyre for sale except as pre-fitted onto a wheel (rim). No, we’re not really sure why, but we can say in our experience it is quite difficult to get an old tyre off the Wheel without damaging the rim (and therefore compromising both strength and the ability to obtain a good seal – the tyre is tubeless). Neither do we do recommend fitting any non-Segway “ATV” tyre onto an old rim. Only the genuine Segway tyre has the ideal combination of low mass, compliant sidewall and equatorial band to meet performance specifications. If you were to fit a heavier tyre, not only will range-per-charge and rider comfort be diminished, but rider safety will be reduced too. This is because most of a tyres mass is located at the maximum distance from the axle in the centre, so the motor has to work harder to change the momentum of the wheel (i.e. it is more difficult and takes longer to get the wheel rolling up to speed from rest, or to spin it up/slow it down once it is already turning). Remember, the Segway PT remains self-balancing by rapidly changing the amount of torque applied to the wheels to change their direction. So, not only does a heavier wheel have an influence on both acceleration and performance, it has the biggest effect when the Segway PT is nearing the maximum limits of capability. For example, when travelling along at high speed, or when applying emergency braking, or under maximum load during climbing hills or hitting pot-holes at speed. Fitting heavier tyres will also reduce the safe rider+cargo payload to below factory specifications. Another issue with most ATV tyres is they have an alternating knobbly pattern, and this makes them unsuitable for use on a Segway PT. These knobs will be felt and heard as a wobbly grumble when riding over hard surfaces, as they generate lateral forces that are transferred in turn to the bearings on the output shafts of the gearboxes. In-the-field experience gained from a Segway x2 fitted with non-standard tyres that was deployed by a security company at University of Canterbury a decade ago demonstrated that such forces are outside the design specifications of these bearings, resulting in premature damage and wear. A gearbox with worn bearings cannot be repaired (only replaced).

Segway i2 SE and Segway i2 owners: If the tyres on your Segway PT look like the photo below-right then it’s time to get new tyres – pronto!

i2 Tyres.jpg

  • Tyre for Segway i2 SE or i2: $95+GST (each). Your local tyre shop will fit it for you, or we have clearly written instructions if you’d like to do it yourself.
  • Tube for Segway i2 SE or i2: $25+GST (each). Tubes only need replacing if leaking, holed, worn or become damaged during removal/fitting. Note well how genuine Segway tubes have a valve stem with a right-angle “elbow” shape for easy tyre pressure checking and air filling. Tubes with straight valve stems might be a couple of dollars cheaper, but they cost a heck of a lot more in frustration!
  • Wheel with Tyre and Tube kit for Segway i2 SE or i2: $195+GST (each). Save the effort of fitting a new tyre to your old rim by simply swapping on a complete new wheel kit (requires removal of just three 13mm wheel nuts).

StackOfTyres.jpg

Leave a comment

Important Safety Notice: Voluntary Recall of Segway Off-Board Charger (optional accessory)

Segway, Inc., in cooperation with the U.S. Consumer Product Safety Commission (US CPSC), is voluntarily recalling the Segway Off-Board Charger for Segway Personal Transporters (PTs) and Segway SE-3 Patrollers, to replace the power cord.

Note: No built-in charger from inside any model of Segway PT is being recalled. Owners of Segway PTs in New Zealand can continue to use their machines with confidence.

The Segway Off-Board Charger is an optional accessory that is typically purchased by fleet operators. It enables spare pairs of battery packs to be recharged without attaching them to a Segway PT.

The affected Off-Board Charger products are shown in the left and middle images below. An earlier version of the Segway Off-Board Charger (shown right) is not being recalled.

Segway Off-Board Chargers.jpg

Certain units of Segway Off-Board Chargers shown Left and Middle are being recalled. The earlier model shown Right is not being recalled.

This recall applies to Off-Board Chargers with serial numbers 1244C0000001 to 16214C000644 only. The serial number is located on a silver plate affixed to the bottom of the product.

Example of Off-Board Charger serial number sticker.png

Example of the serial number plate on the bottom of a Segway Off-Board Charger.

Segway New Zealand has sold two Off-Board Chargers for Segway PTs with serial numbers in this range. The respective owners have been contacted directly, and have been or will be sent the appropriate fix (free of charge). The three-wheeled Segway SE-3 Patroller model has not been sold in New Zealand, and no Off-Board Chargers for the SE-3 have been sold here.

Segway New Zealand is not aware of any other Off-Board Chargers in New Zealand. However, if there are any other owners of this product in this country we advised to stop using it, unplug it, and contact us. We will provide the appropriate fix (free of charge). Call us free on 0800 2 SEGWAY anytime.

The Segway Off-Board Chargers are being recalled because of a potential shock hazard. No reports have been received of this having occurred. Specific information about the issue can be found at the US CPSP website here. In New Zealand, the Trading Standards section of the Ministry of Business, Innovation & Employment is aware of this recall.

Leave a comment

NEW Segway miniPRO price: $1,595

NEW PRICE: Segway miniPRO $1,595

  • buy a pair for $3,095
  • buy three for $4,495
  • prices includes GST, delivery & 12 month NZ warranty

Segway miniPRO 4-up price sheet.jpg

Try, buy and collect from Segway NZ in Auckland and from our miniPRO Dealers nationwide, or get free delivery to your door.

Our comprehensive warranty is 12 months and is fully supported locally. Segway New Zealand provides complete factory-level service, plus all accessories and parts for every Segway and Ninebot by Segway product we sell.

Segway Nation red.jpg

Try and buy the Ninebot by Segway miniPRO nationwide:

AUCKLAND: Segway New Zealand 0800 2 SEGWAY – Try and Buy

AUCKLAND (Devonport): Magic Broomstick Segway Tours – Buy

TAUPO: Segway at Taupo / Pure Kiwi Adventures – Try and Buy

WELLINGTON: BodyElectric – Try and Buy

CHRISTCHURCH: Urban Wheels / Christchurch Segway Tours – Try and Buy

QUEENSTOWN: Segway On Q – Buy

Leave a comment

‘Top of the Lake’ TV series & Segway On Q (Queenstown’s Segway Tour)

Eagle-eyed viewers of Jane Campion‘s award winning television series Top of the Lake (2013) may have spotted a Segway Personal Transporter (PT) during one scene.

One of Segway On Q‘s many Segway PTs can be seen gliding along behind Detective Robin Griffin (played by Elizabeth Moss; also known for her roles in The West Wing and Mad Men).

IMG_9320.jpg

Screen shot from ‘Top of the Lake’ capturing one of Segway On Q’s Personal Transporters stealing a scene from star Elizabeth Moss.

Segway On Q’s tours have become an iconic feature along the Queenstown lakefront. This pioneering business was launched by Kevin Hey in 2006, and today operates New Zealand’s largest fleet of Segway PTs.

Kevin recalls the day his business was involved with filming of Top of the Lake, telling Segway NZ News:

Jane Campion requested us specifically for that scene. We had no more than 1 hour to get a ‘tour group’ together to train and appear in the background. I told Ben the guide to get up real close to make sure we were well noticed.

Kevin also remembers Jane Campion’s very positive remarks was about observing tourists enjoying themselves while sightseeing on Segway PTs in Queenstown:

My memory may not be 100% on what Jane said to me about the Segway PTs that day, but it was something along the lines of that she loved to see the Segway PTs cruising around town, and she thought they were just great!

New Zealand-born screenwriter, producer and director Jane Campion is the first—and thus far, only—female filmmaker in history to receive the Palme d’Or, which she received for directing the acclaimed film The Piano (1993), for which she won the Academy Award for Best Original Screenplay.

In a previous article (Segway PT treads lightly across famous beach) we wrote about about Segway PTs on the sand at Kare Kare, where an icon scene from The Piano was filmed. Campion first came to prominence with the well-recieved An Angle at my Table (1990) based on the life of author Janet Frame.

Leave a comment

Big in Japan: Segway Golf

Every year, about 10% of Segway New Zealand’s sales are our Segway Golf model. But as you’ll read in our Case Study below, the Segway Golf model is even more popular in Japan.

Our latest Segway Golf configuration is built on the Segway x2 SE Turf model fitted with the Segway Golf Bag Carrier frame and cradle, plus:
  • the Segway Universal Handlebar Accessory Mount plus smart phone or tablet holder (if you like to keep track of your game using an App), or
  • the Segway Scorecard and Golf Ball Holder (if you prefer to use pencil and paper).

Buy the latest Segway Golf model for $14,495 including GST (24 month warranty).

We also offer the previous ‘Segway x2 Golf’ model, fully reconditioned and fitted with brand new Lithium battery packs for $9,995 including GST (12 month warranty).

Segway x2 SE Golf.jpg

Segway x2 Turf with Golf options – golf bag carrier plus smartphone/tablet holder (to keep a digital track of your game) or a scorecard and ball holder (for pen and paper records).

Kiwi golfers love their Segway Golf units. Keep playing even when you’re unable walk 18 holes. Glide along amongst friends and fellow players (not orphaned in a golf cart). Take your Segway Golf with you from course to course (it loads into your vehicle up and down lightweight folding ramps under its own power, or attaches to a manual or powered carrier mounted on the tow-bar). Only the Segway range of Personal Transporters – including the Segway Golf – are designed with fully redundant sub-systems that ensure rider safety. And nowhere is this feature more important than out on the fairway.

Case Study: Our very first Segway Golf customer (purchased in 2007)

Read the charming story of our first Kiwi Segway Golf customer here. Bryan purchased his Segway x2 Golf model in 2007, and he’s still using it all the time in 2017. Plus, as you’ll see, he’s even made one or two special modifications of his own.

Case Study: Two Golf Courses in Japan have more than 300 Segway Golf units in play

Golf is big in Japan, and so is the Segway Golf model.

In 2012 a course (Shimodale) trialled 6 Segway Golf units. Based on their popularity the course purchased more than 100 additional units during 2013 and 2014.

In 2015 another course (Toride) also purchased more than 100 units.

Since then, both courses have boosted their fleets by more than 50 units each, bringing the total deployed between them to well over 300 units. According to Dai Akimodo (Segway Japan), the popularity of the Segway Golf machines at these courses is so high that every available unit is booked out in advance.

The Segway Golf has also contributed to the popularity of golf in general, and boosted visits and revenue at these two courses in particular. In fact, the numbers are startling. Before their first hire, every golfer completes a familiarisation course, and receives a special ‘Segway License’ to present before future hires. To date, these two courses have issued more than 100,000 licenses between them.

SegwayJapanGolf.jpg

Photo credits: top left and bottom right courtesy Segway Japan; top right and bottom left by Segway New Zealand. The top right photo shows the latest design of Segway Japan’s commercial golf bag cradle).

 

Case Study: Golf inside the walled city of Intramuros (Manilla, Philippines)

In the heart of the ‘Old Manilla’ district there is a historic “walled city” called Intramuros. Built during the period when the Philippines were a colony of Spain, today Intramuros is a popular tourist attraction and Segway Tours are a great way to see the sights (30 and 60 minute tours are available).

Fort Santiago formed part of the walled defences, and today it is surrounded by an 18 hole golf course known as Club Intramuros. This 18 hole course can be played on Segway Golf models hired on a per-round basis (see here for more information and rates).

Segway x2 Golf Phillipines.jpg

Photo courtesy Segway-Ninebot Philippines

Leave a comment

Happy Easter from Segway New Zealand

Happy Easter Segway NZ 2017.jpg

Leave a comment

Segway Asia-Pacific Conference 2017

APAC Conference 2017.jpg

Philip Bendall attended the annual Segway Asia-Pacific (APAC) Conference held during the last week of March, 2017.

This year the conference was near the city of Kaohsiung, Taiwan (Republic of China). Located at the southern end of this island nation, the region is renowned for fishing and industry, and more recently for tourism. The journey down from capital city Taipei in the north took just 90 minutes….travelling at 300km/h on the High Speed Train.

Segway APAC 2017 2.jpg

The resort hosting the event features Taiwan’s largest ‘Segway Adventure Park’ where visitors can experience Segway Personal Transporters, Ninebot miniPROs and Ninebot ONEs.

While visiting Taiwan Philip also attended the Taipei Cycle Show – the largest bike show in Asia. All manner of bicycles and accessories were on display, spread across multiple floors of two enormous event centres. This year a special zone was devoted to Low Powered Vehicles – a rapidly growing segment that includes eBikes, e-scooters, e-skateboards, e-skates, electric unicycles and self-balancing personal transporters.

APAC Hotel 2017.jpg

Changing the world, two wheels at a time.

Leave a comment