NZ gets first KickScooter in Southern Hemisphere

KickScooter Fountain

Yesterday afternoon we received and rolled out the very first Segway KickScooter in the Southern Hemisphere (we were also first to debut the Segway miniPRO last year).

Take a first full look at the ES2 model we’ve just unfolded…

KickScooter next to Territory

Ninebot by Segway ES2 model KickScooter, with kickstand deployed.

Now check out some our favourite features...

Dashboard Wheels

Digital Dashboard flanked by the Electronic Brake paddle (left) and Accelerator paddle (right); Front-driven wheel with suspension, and the one-push lever to fold the scooter in half; Rear wheel has a mechanical foot brake, flanked by dual red LED lights on each side (and a red reflector on the back, too); Rider platform surface is coated with an anti-slip material.

Smooth, clean lines dominate the industrial design.

There are no external cables or wires to get snagged. The main battery is hidden inside the column. An optional extra pack can be attached to this tube to provide almost double the range (should you want to travel some mad miles between recharges).

KickScooter Overall

And that was all the time we had to snap photos before the sun went down. But there is always another day tomorrow!


Handlebar with a bright front headlight built into the column.


Leave a comment

Super-smart new KickScooter by Segway

Today Segway New Zealand announces a brand new, super-smart, high-tech KickScooter. Whether you like your wheels side-by-side or front ‘n’ back Segway has got the ride for you.

KickScooter ES2 girl.jpg

As you’d expect from Segway, great care has been taken over the smallest details so your comfort and safety can be guaranteed.

  • Simply push-off and enjoy effortless travelling
  • Convenient electronic cruise control
  • Front and rear shock absorbers for a comfortable ride
  • Anti-lock electrical brake with eco-friendly energy recovery (regenerative braking), plus a mechanical rear brake combine for safe braking distance
  • Just 12.5kg (lightweight aircraft grade aluminium alloy construction)
  • One-push folding system so you can fold it in half in no time at all, and carry it wherever you want to go
  • Built-in white Front light, red Rear light, and customisable undercarriage ‘atmosphere’ lighting
  • Sport, Standard and Speed-limited (Beginner) power modes
  • LCD digital dashboard display (speed, battery level, power mode, Bluetooth)
  • Phone App for device information and extra features (including anti-theft lock)
  • Beautifully sleek and clean design (no untidy external cables to snag)
  • Batteries are hidden inside the handlebar and provide ~25km range*
  • Attach an optional Extra Battery Pack to extend range to ~40km*

* these are typical real-work ranges, obtained from data collected with 75kg rider,  travelling at an average of 60% full speed, on pavement, on a 25 degree day.


Ninebot by Segway KickScooter ES2 model: (i) sleek design packed with built-in features, (ii) clever one-push fold & carry, (iii) add an optional extra battery pack to increase range.

Come see the Ninebot by Segway ES2 Kickscooter from today in Auckland

Our first sample of the Ninebot by Segway KickScooter ES2 model has arrived at our Auckland office, so come take a look – and put it through its paces.

We’ll be formally launching the KickScooter ES2 for sale in New Zealand soon, but you can place your pre-order today by calling 0800 2 SEGWAY.

You can find more information and product specifications about the Segway KickScooter ES1 and ES2 models on this page of the Segway EU website.

Leave a comment

A new Segway product this way rolls…

KickScooter Collage.jpg

Tomorrow we roll out a brand new product.

So you can travel fast and smart. And more conveniently, too.

Perfect for people with a ‘last mile’ to cover on their daily mixed-mode commute. It’s pretty good just for fun, too.

Leave a comment

Worn, slippery handlebar grips need to be replaced (and foot mats, too)


Lots of riding = lots of fun when it comes to enjoying your Segway Personal Transporter (PT).

Lots of riding will also lead to the rubber Handlebar Grips eventually wearing out, so these will need to be replaced. Recently we wrote about replacing worn tyres – see our article Get a better grip! that is illustrated with photos of tyres worn below safe remaining tread.

There are three types of handlebar grip wear:

(1) the rubber is worn until it is mostly smooth, with little in the way of tread pattern remaining to offer grip for palms and fingers.

(2) the rubber grip slips and rotates around the steel handlebar (it should be tight, and not move at all).

(3) the rubber has become sticky and icky to the touch.

If you can’t grip securely, or the grip rotates, then you’ll have difficulty keeping safe control of the Segway PT during sharp turns and when braking – especially in urgent situations when every split-second of reaction time and accurate control are essential. Worn or slipping grips are dangerous, and should be replaced without delay.


Replacement Handlebar Grips are in stock now for $40+GST per pair, plus shipping. Simply slide off the worn grips and plus on the new replacements. Actually, there’s a little trick to make it super-easy to get the new pair on nice and tight….just ask us.


If the steel pipe of your Handlebar is bent, then you can purchase a replacement Handlebar with Grips for $80+GST, plus shipping. A bent handlebar is very difficult to straighten, because the metal pipe usually just breaks as you bend it back into shape. And even if you succeed, it is always going to be weakened….and no one wants to be in control of a vehicle with a dodgy steering system, right?


Your Segway PT’s foot Mats should be replaced eventually, too. There are two signs of wear:

(1) The most common is the rubber surface becomes hardened and slippery, no longer providing a grippy surface for your feet or footwear. A lack of grip makes riding unsafe, especially over rough surfaces or at high speed.

(2) Another sign of wear is the mats no longer stay firmly in place, because the front/rear lips have thinned or split/torn preventing a firm hold between the front/rear trim and chassis. Whatever the reason, if your mats no longer press in firmly and stay in place, or are easily kicked our or dislodged during mounting/dismounting then replace them immediately.

Replacement Rubber Mats mats are $125+GST per pair, plus shipping.


How about pimping your ride with Aluminium Mats, $155+GST per pair, plus shipping. Not quite as compliant to ride on as the standard rubber mats, they sure look cool!


For the best ride possible upgrade to Comfort Mats, at $195+GST per pair. This thick, closed cell rubber mat fits all Segway i2 SE, x2 SE, i2 and x2 models. They are also included with every Segway Patroller model as a standard feature. These mats absorb shock from both tiny vibrations as well as larger bumps for a noticeably improved riding experience. If you spend hours riding, feel pain with movement, or want the benefits of increased sight lines (i.e. an additional 25m of rider height), then Comfort Mats are the best choice.

Leave a comment

Make your ‘last mile’ more fun for just $1,595 (or even less)

Whether it is the ‘last mile’ between where you park your car and where you work, or the distance between your front door and the bus stop (or train station), make it more fun on a Segway miniPRO. And a lot quicker, too.

Downtown miniPROs.png

At around 12kg, a detachable Knee-Steer and a telescopic handle the miniPRO is quick and easy to take with you – even when you’re not riding it. Pop it behind the front seat. Drop a couple into the boot – even if your car is a Boxster. Or stow it under the hood if you have a Tesla (yup, that’s why we call the Segway miniPRO “the EV you can put inside an EV”).


The Segway miniPRO is available today in Black ($1,595) and in White ($1,595), with special pricing when you buy two ($3,095) or three ($4,495) at the same time.




Leave a comment

Get a better grip! Grap new tyres for winter

The worse your grip, the more you slip.

Your Segway Personal Transporter (PT) is a self-balancing machine. To keep you in balance the Segway PT needs to keep a good grip on the ground below. Just like when your shoes slip their grip, a slick tyre lacking in grip lets those pesky laws of physics win out. Loss of traction and the force of gravity will overcome your Segway PTs ‘magical’ ability to keep you upright and safe.

No one wants that to happen. Just in time for New Zealand’s winter we’ve landed an extra shipment of new-style Wheels with Tyres for Segway x2 SE and Segway x2 models. We’ve also got standard and specialist wheel/tyre options for the Segway i2 SE and i2 in stock as well (see below).

Segway x2 SE and x2 owners take a good look: if the diamond pattern has worn off the centre band on your tyres then you should already have bought some “new shoes” for your favourite ride.

x2 tread depth.jpg

Here’s why: The continuous centre band that runs around the equator of the rather special tyre fitted to Segway x2 SE and Segway x2 is there to provide a smooth ride and maximum range-per-charge on hard surfaces. But once the diamond pattern has worn off this band becomes a narrow, slick surface that can slip and slide in contact with hard, greasy surfaces. Examples include the edge of concrete curbs in the wet, doorway thresholds, and mossy logs. The risk of slippage is exasperated if you’re running tyre pressures at up to double the factory specification of 4 psi (some users do this, trading grip for longer range-per-charge).


Left: Stacks o’ stock of new-style Segway x2 SE Wheel and Tyres; Top right: Instructions for removing new-style x2 SE and original-style x2 wheels (note Hub Adaptor and Trim ring on original-style); Bottom right: Close-up photos showing the difference between new-style and original-style rims.

Buy now and save: Grab a bargain with these special prices, available only while stocks last.

  • If you own the current model Segway x2 SE get a replacement Wheel with Tyre for just $295+GST each (save $30).
  • If you own a previous model Segway x2 we offer to trade-in your worn Wheel with Tyre on the new-style x2 SE Wheel with Tyre for just $245+GST each (save $80). You’ll get the latest look, and we’ll be able to make good use of the Hub Adaptor and Ring that we’ll remove from your original-style rim trade-in.

We’re paying $50+GST for your Hub Adaptor and Trim ring when you trade-in on the new-style Segway x2 SE Wheel and Tyre.

In case you are wondering: No, it is not possible to purchase the rubber tyre separately to fit onto your original Wheel (rim). This is because Segway, Inc. does not offer this unique tyre for sale except as pre-fitted onto a wheel (rim). No, we’re not really sure why, but we can say in our experience it is quite difficult to get an old tyre off the Wheel without damaging the rim (and therefore compromising both strength and the ability to obtain a good seal – the tyre is tubeless). Neither do we do recommend fitting any non-Segway “ATV” tyre onto an old rim. Only the genuine Segway tyre has the ideal combination of low mass, compliant sidewall and equatorial band to meet performance specifications. If you were to fit a heavier tyre, not only will range-per-charge and rider comfort be diminished, but rider safety will be reduced too. This is because most of a tyres mass is located at the maximum distance from the axle in the centre, so the motor has to work harder to change the momentum of the wheel (i.e. it is more difficult and takes longer to get the wheel rolling up to speed from rest, or to spin it up/slow it down once it is already turning). Remember, the Segway PT remains self-balancing by rapidly changing the amount of torque applied to the wheels to change their direction. So, not only does a heavier wheel have an influence on both acceleration and performance, it has the biggest effect when the Segway PT is nearing the maximum limits of capability. For example, when travelling along at high speed, or when applying emergency braking, or under maximum load during climbing hills or hitting pot-holes at speed. Fitting heavier tyres will also reduce the safe rider+cargo payload to below factory specifications. Another issue with most ATV tyres is they have an alternating knobbly pattern, and this makes them unsuitable for use on a Segway PT. These knobs will be felt and heard as a wobbly grumble when riding over hard surfaces, as they generate lateral forces that are transferred in turn to the bearings on the output shafts of the gearboxes. In-the-field experience gained from a Segway x2 fitted with non-standard tyres that was deployed by a security company at University of Canterbury a decade ago demonstrated that such forces are outside the design specifications of these bearings, resulting in premature damage and wear. A gearbox with worn bearings cannot be repaired (only replaced).

Segway i2 SE and Segway i2 owners: If the tyres on your Segway PT look like the photo below-right then it’s time to get new tyres – pronto!

i2 Tyres.jpg

  • Tyre for Segway i2 SE or i2: $95+GST (each). Your local tyre shop will fit it for you, or we have clearly written instructions if you’d like to do it yourself.
  • Tube for Segway i2 SE or i2: $25+GST (each). Tubes only need replacing if leaking, holed, worn or become damaged during removal/fitting. Note well how genuine Segway tubes have a valve stem with a right-angle “elbow” shape for easy tyre pressure checking and air filling. Tubes with straight valve stems might be a couple of dollars cheaper, but they cost a heck of a lot more in frustration!
  • Wheel with Tyre and Tube kit for Segway i2 SE or i2: $195+GST (each). Save the effort of fitting a new tyre to your old rim by simply swapping on a complete new wheel kit (requires removal of just three 13mm wheel nuts).


Leave a comment

Important Safety Notice: Voluntary Recall of Segway Off-Board Charger (optional accessory)

Segway, Inc., in cooperation with the U.S. Consumer Product Safety Commission (US CPSC), is voluntarily recalling the Segway Off-Board Charger for Segway Personal Transporters (PTs) and Segway SE-3 Patrollers, to replace the power cord.

Note: No built-in charger from inside any model of Segway PT is being recalled. Owners of Segway PTs in New Zealand can continue to use their machines with confidence.

The Segway Off-Board Charger is an optional accessory that is typically purchased by fleet operators. It enables spare pairs of battery packs to be recharged without attaching them to a Segway PT.

The affected Off-Board Charger products are shown in the left and middle images below. An earlier version of the Segway Off-Board Charger (shown right) is not being recalled.

Segway Off-Board Chargers.jpg

Certain units of Segway Off-Board Chargers shown Left and Middle are being recalled. The earlier model shown Right is not being recalled.

This recall applies to Off-Board Chargers with serial numbers 1244C0000001 to 16214C000644 only. The serial number is located on a silver plate affixed to the bottom of the product.

Example of Off-Board Charger serial number sticker.png

Example of the serial number plate on the bottom of a Segway Off-Board Charger.

Segway New Zealand has sold two Off-Board Chargers for Segway PTs with serial numbers in this range. The respective owners have been contacted directly, and have been or will be sent the appropriate fix (free of charge). The three-wheeled Segway SE-3 Patroller model has not been sold in New Zealand, and no Off-Board Chargers for the SE-3 have been sold here.

Segway New Zealand is not aware of any other Off-Board Chargers in New Zealand. However, if there are any other owners of this product in this country we advised to stop using it, unplug it, and contact us. We will provide the appropriate fix (free of charge). Call us free on 0800 2 SEGWAY anytime.

The Segway Off-Board Chargers are being recalled because of a potential shock hazard. No reports have been received of this having occurred. Specific information about the issue can be found at the US CPSP website here. In New Zealand, the Trading Standards section of the Ministry of Business, Innovation & Employment is aware of this recall.

Leave a comment