Stainless Steel Fastener Upgrade Set for Segway PTs available now

Segway Personal Transporters (PTs) are built tough and built to last.

Just about every machine we’ve ever sold in New Zealand since 2003 is still up and running. The legendary build quality of the Segway Personal Transporter endures today as an exceptional example of the design genius of the original inventors. Excellence in engineering provided a sound foundation for refinement and expansion, with the first ‘Human Transporter’ model going on to spawn multiple styles and sizes of personal, off-road and golf variants of the Segway Personal Transporter.

Sure, under heavy use some components of the Segway PT wear out and require servicing or replacement. Mostly, this is because commercial users or private owners have put their Segway PTs workhorses to hard daily yakka to extract all possible value from their purchase. Batteries become exhausted or stop working over time, but they’re easy to replace and by then will likely have lasted long enough for you to have travelled the circumference of the world on your Segway PT (if you treat them nicely). Even the original HT i167 and HT e167 models are fully compatible with today’s latest Segway Lithium battery packs – just bolt ’em on and go around again!

As with all vehicles and machines, at some point it just makes sense to replace rather than repair your old equipment. Buy our latest Segway i2 SE ($12,995) or x2 SE ($13,995) models to get the benefit of great new features such as a redesigned and improved centre console, a quick-release LeanSteer Frame, front and rear running lights, easier diagnostics and the latest iteration of Segway Lithium battery packs.

The component parts of the Segway PT are attached to the PowerBase platform using a variety of sizes and types of fasteners. For example, each wheel is held on by three wheel nuts. For most owners, these standard Segway fasteners will last years and years, and will never need to be replaced. In fact, the majority of owners will ever even remove a single fastener on their Segway PT.

However, certain operators of Segway PTs remove various fasteners on a semi-regular basis. For example, some Segway Tour operators remove LeanSteer Frames for transport, swap battery packs regularly, replace wheels, remove parts such as fenders for cleaning, and regularly check certain fasteners for tightness.

In some environments corrosion of fasteners is more likely to occur than others. If corrosion is encountered, our recommended solution is to replace these fasteners immediately. Segway NZ has all replacement fasteners in stock and for sale.

One example of a fastener that can become corroded – especially in wet, salty conditions – are the very special battery fasteners. These have a recessed o-ring under the cap-screw head (see our article Segway Lithium battery pack fasteners (“bolts”): important information for details and photos). You cannot replace these fasteners with any old fastener that doesn’t have an o-ring (if you do water will leak past and into the battery and into the Segway PowerBase, and cause extensive and expensive damage).

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Here in New Zealand we’ve discovered there are some geographic locations and some operating environments where it makes good sense to replace a selection of the standard Segway fasteners with stainless steel equivalents. We’ve carefully curated and prepared a selection that we’re calling our Stainless Steel Fastener Upgrade Set.

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A selection of parts from one of several versions of our Stainless Steel Fastener Upgrade Sets. This particular portion is part of the set we recommend to commercial Segway Tour operators who use the Segway x2 SE model.

We recommend our Stainless Steel Fastener Upgrade Sets to the following users:

  • Segway Tour businesses located by the ocean or a lakefront (particularly lakes in active geothermal regions), and especially if the tour crosses sand or close to the water’s edge. Winds can carry salty sea spray mist several kilometres inland.
  • Segway owners who regularly or occasionally ride along the beach. Salt water, as well as damp, salty sand will cause corrosion. Many of the famous black sand beaches found along the west coast of New Zealand’s North Island get their colour from ironsand (originally spewn forth from our numerous volcanoes). These lightly magnetic sands have a heavy concentration of iron in the form of Magnetite (which is a valuable raw input for the production of steel). This magnetised sand is more difficult to wash or brush away, so will keep salty damp sand in contact with the metal components of the Segway PT for longer, promoting oxidation (rust).
  • Segway owners who use their Personal Transporters on long, wet grass and drive through mud and puddles on a regular basis – such as farmers and orchardists.
  • Segway owners who use their Personal Transporters in wet conditions then store them away in a damp, dark building before the Segway PT has had time to dry off.


Regular use in these environments under such conditions make it possible for certain fasteners to become corroded over time. This can make the fasteners difficult or impossible to remove when maintenance is required. For example, should a battery fastener become rusted into place, it will need to be drilled out using a Special Battery Fastener Tool that we’ve developed here in New Zealand. The removal process is both time consuming and expensive, and sometimes causes damage the PowerBase chassis itself. If that occurs the chassis will almost certainly need to be replaced, otherwise the Segway PT will not be properly sealed from water ingress.

Our Stainless Steel Fastener Upgrade Set replaces all of the fasteners most likely to be affected by corrosion from salt water or extended exposure to dampness. In the case of the battery fasteners, our stainless steel replacements are fitted with o-ring seals to prevent water ingresses into the PowerBase.

It is essential to use a thread locking compound (e.g. “Loctite”) to prevent loosening by vibration, and a lubricant to prevent galling when installing these fasteners. Also, it is essential that each fastener be tightened to the correct torque setting. Fasteners must not be under-tightened nor over-tightened, otherwise the thread inside the chassis may become stripped. Our Stainless Steel Fastener Upgrade Set comes complete with suitable thread locker, lubricant and a list of torque settings.

We have prepared specific sets of fasteners that match the particular model of Segway PT that you own, further tailored to how and where you use it. All sets are $195+GST (includes delivery) per Segway PT, or $245+GST if you’d like us to fit them to your new Segway PT prior to delivery. Fleet pricing for Sets is available to Segway Tour operators and owners of multiple Segway PTs (contact us for prices).

Sets containing our recommended selection of fasteners are available now for:

  • Segway x2 SE
  • Segway i2 SE
  • Segway i2
  • Segway x2
  • Segway HT i167, HT i170, HT i180, Segway GT
  • Segway XT

Here are a selection of photos of a Segway x2 SE Camouflage that has been kitted out with our Stainless Steel Fastener Upgrade Set.

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Ports of Auckland, Tauranga Airshow managed and secured with fleets of Segway Patrollers


Ports of Auckland opened its gates to the public for its annual three day ‘SeePort’ over Auckland Anniversary long weekend in January. This very large, busy event was managed by a team of staff from Orange Productions who moved more intelligently and covered more ground on six Segway i2SE Patrollers.

Orange Productions regularly hires fleets of Segway PTs from Segway New Zealand for event management roles, including the NZ Navy’s 75th Anniversary week and at both previous SeePort events.


Tauranga’s Classic Flyers Airshow was patrolled by five Segway i2SE Patrollers. Staff from Watchdog Security were able to respond faster, cover more ground, and benefit from improved lines of site from the elevated position of riding a Segway Personal Transporter. This Airshow was been secured with the assistance of Segway PTs since 2010.

Watchdog Security’s branch manager Graham Yorke told us:

Your team served [us] well on the day, with a well timed arrival, and an excellent safety briefing during handover [of the fleet].

The Segway Personal Transporters once again proved to be the best mode of transport for our security staff, and we will most certainly reorder for the next scheduled event 20 January 2018


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10 out of 10 for miniPRO at KIWIreviews

KIWIreviews has bestowed the Segway miniPRO a full, across-the-board 10-out-of-10 scorecard.

By every metric the Segway miniPRO topped the charts – value, comfort, features and personal choice!


KIWIreview’s expert tech reviewer Karl Ogle really liked the Segway miniPRO. He’d previously reviewed the Segway i2SE model Personal Transporter with a 9.3/10 rating in November 2014, so we were hoping he’d like the new Segway miniPRO too. We were delighted he liked it even more! He put the Segway miniPRO through its paces over an extended period of several weeks, so he could really find out what it is like to live with and use the device on a regular basis prior to writing his review.We hope this review is useful to intending customers. By independently and comprehensively assessing products across a range of benchmarks, KIWIreviews provides New Zealanders with a very useful source of information, and a thoughtful and considered opinion about a wide range of products.

Call us on 0800 2 SEGWAY and ask about out hot new 2017 pricing for the Segway miniPRO, and our new miniPRO accessories.

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‘Timmy Failure’ is 11 years old and solves crimes on a Segway PT

Best-selling children’s book ‘Timmy Failure: Mistakes Were Made’ features a Segway Personal Transporter (PT) with a key role to play throughout. Many times we’ve heard both parents and kids mention this book to us here at Segway New Zealand. So it was quite fortuitous when we discovered Santa had slipped a copy into our Christmas Stocking…


Here’s what the dust jacket has to say:

Take eleven-year-old Timmy Failure – the clueless, comically self-confident CEO of the best detective agency in town, perhaps even the nation. Add his impressively lazy business partner, a very large polar bear named Total. Throw in the Failuremobile – Timmy’s mom’s Segway – and what you have is Total Failure, Inc., a global enterprise destined to make Timmy so rich his mother won’t have to stress out about the bills anymore.

Of course, Timmy’s plan does not include the four-foot-tall female whose name shall not be uttered. And it doesn’t include Rollo Tookus, who is so obsessed with getting into “Stanfurd” that he can t carry out a no-brain spy mission.

We’re enjoying reading this book which, a bit like TV’s The Simpsons, is packed with an additional level of sly, clever humour that only parents will pick up on as the rollocking tale captivates a younger audience.

According to his publisher, author Stephan Pastis as created “….an endearingly bumbling hero in a caper whose peerless hilarity is accompanied by a whodunit twist. With perfectly paced visual humour, Stephan Pastis gets you snorting with laughter, then slyly carries the joke a beat further – or sweetens it with an unexpected poignant moment – making this a comics-inspired story (the first in a new series) that truly stands apart from the pack.”


Check out the Timmy Failure website and find out about all 5 books in the series to date.

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DJI drone meets Segway miniPRO (video)

Stephen Patience is a photographer, and a long-time fan of the Segway Personal Transporter. For him, Segway ownership began many years ago with a red HT i180.

Stephen combines his passions whenever he uses Segway products to transport himself and his photographic equipment from place to place, or when he films while gliding silently along.

For example, his incredible time-lapse video WELLINGTON Alive & Vibrant was featured in an article by Stuff, which we link to our related story Time-lapse Wellington filmed using Segway PT.

Last year, Stephen was one of the very first Kiwis to own a Segway miniPRO. When he received it in April 2016 he couldn’t wait to try out various creative concepts he’d been imagining. Here’s a link to a short video that features Stephen, his miniPRO and his DJI drone.



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Loomo, a Segway Robot this way rolls

Segway Robotics has announced exciting new developments at CES 2017 in Las Vegas, USA this week.


First unveiled a year ago at CES as a prototype robot based upon a Segway miniPRO platform, this latest ‘alpha release’ development of the Segway Robot is called Loomo (learn more and watch a video here).

Conceived as an ‘open platform’ to encourage wide adoption and the development of a multitude of uses, Loomo comes with a software development kit (SDK) and features built-in voice recognition (English and Chinese), loudspeakers and a hardware expansion bay.


Out of thousands of applicants, Segway Robotics has carefully chosen four initial development partners to whom Loomo is already shipping:

  • BMW (autonomous driving)
  • Intel (who’s RealSense gives Loomo its 3D vision and depth perception)
  • MIT Smart Centre (medical and elderly care)
  • Stibo Accelerator (enterprise, consumer and retail applications).

In this excerpt from an article that appears in Robotics Tomorrow, a Segway Robotics spokesperson says:

“We believe the source of intelligence is innovation, and this robot is designed to be creative and innovative” said Sarah Zhang, Business Lead & Head Developer of Partnerships of Segway Robotics. “The idea of combining a personal transporter with a personal robot that will change people’s lives is what we set out to do with this project, and we are thrilled to partner with some of the world’s leading technology organizations to create a powerful computer that you can engage with in an unprecedented, three dimensional way.”


When Loomo becomes widely available later this year the Segway Robot will offer a wide range of users – from researchers to businesses to home hobbyists – the opportunity to own, experiment with and actually deploy a capable, flexible, useful robot in ways we can’t yet even imagine.

Perhaps in anticipation of robots becoming more common, IEEE’s Spectrum is featuring this fascinating video and transcript of an interview with a group of experts who are attempting to model moral behaviour, so it can be programmed into the robots we build to roll amongst us.


Segway at CES 2017, Las Vegas, USA.

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Out with the old and in with the new

As 2016 ends and 2017 begins…


Making history (March 2016): Segway miniPRO and Personal Transporter riders were some of the users on “Lightpath 100K Milestone Day.” This was the day the 100,000th person used Auckland’s recently opened shared path that encircles the CBD.

…here’s another quote from Henry Ford:

“I will build a car for the great multitude. It will be large enough for the family, but small enough for the individual to run and care for. It will be constructed of the best materials, by the best men to be hired, after the simplest designs that modern engineering can devise. But it will be so low in price that no man making a good salary will be unable to own one — and enjoy with his family the blessing of hours of pleasure in…great open spaces.”

What Ford did for family transportation, Segway are doing for personal transportation. And while you can’t fit your entire family onto just one Segway miniPRO, this awesome little personal transporter is inexpensive enough for everyone can have one each. You don’t even need to be making a good salary to afford a Segway miniPRO.

Summer in New Zealand is the perfect time of year to enjoy hours of pleasure in our great open spaces. For example, you could ride your Segway miniPRO to the top of one volcano or another, play a bit of miniPRO Polo on the front lawn on a sunny Sunday afternoon, or challenge your family, friends or workmates to slalom games indoors, or out…


Corporate ‘team building’ events and group/family fun day activities on Segway miniPROs

Just think of the places you could go. Head out on an excursion, and find adventure a little off the paved path…


Dirt tracks, stoney trails, grass or clay or wood chips (and look – you can even go fetch a barrow filled with firewood in half the usual time). Of course, if you really want to go cross-terrain you’ll want a full-sized Segway x2 SE.

Cruise into the all-electric future, or put on your best Steam Punk gear and hang out with the pioneers of personal mobility from a century or two ago….and ponder the difference 100 years makes (or the irony of how the more it changes, the more it stays the same).

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The latest technologies, a century apart.

Take the Segway miniPRO with you wherever you go. We like to call it “the EV that fits inside an EV.”

The Segway miniPRO is the perfect size to put in the back seat of the ute (or, the pickup truck, as they say in America). Drop one into the front of a Tesla Model S, or jiggle two into the back of a Porsche Boxster.


Have you ever had this much fun in the back of a ute*? One in under the bonnet** or a couple in the boot*** (if you live in America, we’re talking about *a pickup truck, the **hood, and the ***trunk).

When Dean Kamen and his team invented the Segway Personal Transporter 15 years ago they envisaged a future filled with a wide range of self-balancing designs and implementations to meet all kinds of needs.

That future is here today.

Call 0800 2 SEGWAY or contact us about our sharp new January 2017 deal on the Segway miniPRO. In stock now – get yours today in Black or in White.


FROM LEFT: photo from TIME Magazine’s 2001 launch story about the Segway PT entitled “Reinventing the Wheel” (that’s Dean Kamen on the Segway p133 in the background); a photo snapped outside Christchurch Library in 2016 – that day people commuted on a Segway i2, a miniPRO and a couple of kick-scooters; an example of how the miniPRO is making life easier for someone from Hamilton; the Ninebot by Segway ONE S1 electric unicycle (available in New Zealand from Q2 2017).

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