New Website, new Segway ONE S1, and new Segway Robots coming soon

We’ll be launching our brand new website in January 2017, and announcing new Segway products.


On brand our new website you can:

  • Buy Segway Personal Transporters (PTs). We offer the complete Segway i2 SE and Segway x2 range, including golf, commuter and commercial cargo configurations as well as the specialised Segway Patroller models.
  • Buy Segway miniPROs for personal and commercial applications.
  • Buy genuine Segway Accessories & Parts, and a selection of quality accessories we’ve curated from around the world.
  • Contact our authorised Dealers located nationwide.
  • Learn how New Zealanders are deploying Segway PTs and Segway miniPROs for business, personal and mobility uses. View more than 10 years of Case Studies illustrating specific applications where Kiwis have deployed Segway’s self-balancing products to create incredible solutions that really work, solve productivity problems, and are fun to use.
  • Book one of our world-famous Segway Corporate/Group Entertainment & Team Building activities.
  • Hire Segway PTs and Segway miniPROs by the day or week for Event Management, Advertising & Promotions, Security & Public Safety deployments, Film & Television (hire pristine units for in-shot use; hands-free/Steadicam-ready units for camera use; standard or cargo configurations for on-set productivity), and for all kinds of Personal needs (yes – of course you can hire one just for fun; for getting around while visiting New Zealand on holiday; for better mobility during injury or illness; and so much more).
  • Find all of the authorised Segway Tour and Segway Fun Ride sites around New Zealand
  • Access free Technical Support, download User Manuals and watch Safety Videos.


SegwayCES2017 2.jpg

Segway, Inc. is launching new products at the US Consumer Electronics Show (CES)  5-8 January 2017. Just we were one of the first 5 countries in the world selling the Ninebot by Segway miniPRO you’ll be able to buy the upcoming products here in New Zealand from early next year.


The new Ninebot by Segway ONE S1 will be the only electric unicycle for sale in New Zealand that meets UL 2272 electrical safety certification. Riders with a nimble skill set, combined with a fearless mindset, can learn to ride in about an hour, according to Brian Buccella, Vice-president of marketing and product development at Segway. It may take take others longer to become proficient. According to Segway’s website that is previewing the product now:

The One S1 is not for everyone. It’s for unique riders who are bold and love a challenge, who look to try new things, be different and turn heads. ARE YOU ONE?

Later in the year we hope yo be amongst the first in the world to offer the Segway Advanced Robot. Designed for educational, workplace and home use, both Developer and Consumer releases are scheduled for 2017. We encourage schools and universities as well as individuals to contact us now to be first in line to get to ‘play’ with this incredible new platform that’s open and extensible by you.


For educational and commercial enterprises in need of bigger, more powerful robots check out the range of Segway Robotic Mobility Platforms (RMPs) that come in a variety of two-wheeled dynamically balanced versions, as well as three-wheeeled and powerful four-wheeled statically balanced configurations.


Leave a comment

Segway servicing/repair information for Dec 2016-Feb 2017

UPDATED: 14 December 2016

A year ago Segway New Zealand became one of the first Distributorships in the Asia-Pacific region to offer full factory-level servicing of Segway Personal Transporters.

Diagnostics and repairs of a Segway Personal Transporter are conducted using a software package called Remote Service Tool (RST) in conjunction with a hardware device called SegLink. The SegLink can communicate with Segway SE and Gen 2 platforms via both wireless and wired connections. Service sessions require a real-time connection over the internet to Segway HQ. This is a secure system designed to maintain the integrity of Segway’s intellectual property, and ensure the safety of Segway’s products (and therefore the people who ride them).



Due to a temporary technical issue at Segway HQ in USA we’re unable to offer RST-level service sessions in New Zealand for up to the next three days (13-16 December 2016). Our InfoKey Programming Tool will not be able to create new Segway InfoKeys during this outage. Upgrading software and extracting logs on first generation HT/XT/GT platorms using SART is not possible. We do apologise for any inconvenience this may cause, even though the cause is outside of our control (the only previous instance of an outage was due to a major weather event in 2011).

UPDATE: 14 December 2016 – all of our services returned to normal operation last night. Downtime was less than two days.

With only a few business days remaining until Christmas we urge all Segway PT owners who would like to purchase a replacement InfoKey, or who have a PT that requires RST-level repairs, to contact us immediately so we can do our best to meet your needs before the Great Kiwi Summer holiday period begins. Also we will be offering service on many of the days during the Christmas and New Year break, with priority offered to our valued commercial and mobility users .



Due to overseas travel neither RST service nor InfoKey programming will be available at our Auckland workshop between 15-31 January 2017. As always, we have arrangements in place to dispatch essential parts such as Lithium battery packs, wheels and tyres to customers during this period.


Due to trade show exhibition and annual national sales trip commitments no RST service will be available at our Auckland workshop between from 13 until late-February 2017. We will be travelling the length and breadth of New Zealand during this period, and bringing our mobile RST set-up with us. So we’ll we will be able to call in and personally visit customers as far south as Dunedin – please be in touch if you’d like to see us. We will be carrying stocks of accessories and parts so we can inspect, service and perform on-site maintenance/repairs. This is a great opportunity for both individual and fleet owners to have their Segway PTs checked over.


…Free technical assistance is always available by calling 0800 2 SEGWAY. You’ll be able to reach us throughout the summer period 7 days per week, including on most Public Holidays.

We currently have excellent stocks of genuine Segway Accessories, so if you’re looking for a Christmas present this is a great time to order everything you’ve ever wanted!

Leave a comment

Queenstown’s Segway On Q is now a Qualmark ‘Endorsed Visitor Activity’

Segway On Q have announced they are now a Qualmark ‘Endorsed Visitor Activity.’

Queenstown’s guided Segway Tour business achieved accreditation last week.


Leave a comment

Waterfront Segway Tours ready to roll in Whitianga

Visitors to top holiday hotspot Whitianga (Coromandel, New Zealand) can now take guided Segway Tours along Buffalo Beach to enjoy the majestic views of Mercury Bay.


Waterfront Segway Tours has launched offerings families, couples and groups up to 6 people a great new activity to enjoy when visiting this beautiful beachside town.

Tours are open to the public now. Tours set off from the luxury Waterfront Apartments (2 Buffalo Beach Road). Bookings can be made by visiting the Office or by calling 07 869 5994


Your journey proceeds gently along the wide, paved shared pathway that meanders along the beachfront. As you ride under the palm trees enjoy uninterrupted views from the seashore all the way out into the beautiful bay that is dotted with islands, and extending on out forever to the horizon line of the Pacific ocean.


During your 40 minute excursion you’ll learn about the fascinating history of this small town, the origin of the name Buffalo Beach, find out why Captain James Cook dropped anchor here in 1769, and much more. Tours are priced to be very attractive to families, and depart on the hour on fine days.

Enquiries and bookings: 027 203 4684 (bookings now open)

Location: call into the Office at Waterfront Apartments, 2 Buffalo Beach Road, Whitianga


Website: (launching soon)


Leave a comment

NZ Navy’s 75th managed on fleet of Segway PTs

Orange Productions has hired a fleet of 6 Segway Personal Transporters (PTs) to help with event management of the NZ Navy’s 75th birthday celebrations this week.


The event begins today, although there will likely be late changes to the program over the next few days because ships, helicopters and personnel have been sent to the upper South Island region to provide relief for Monday’s major earthquake (magnitude 7.5).

Orange Productions specialises in event management, brand experiences and sponsorship activation. Since 2015 Orange has been hiring fleets of Segway PTs on a regular basis to use at large events, such as SeePort – where every year Ports of Auckland is open to the public for 3 days of viewing, interaction and activities.


Shipshape and Bristol fashion: six Segway PTs delivered and ready to work at ‘The Cloud’ (Auckland) as part of NZ Navy’s 75th Anniversary celebrations this week.

1 Comment

‘Facilities Integrate’ with Segway

Facilities Integrate featured Segway Personal Transporters and Segway miniPROs as star attractions at this week’s show  (3-4 November 2016 at ASB Showgrounds, Auckland).


Segway New Zealand demonstrated a variety of Personal Transporter (PT) models configured for commercial uses, including open-top cargo bins and waterproof cases. Other options include industry-standard mounts for everything from tablets and smartphones to Go-Pros and infra-red scanners. We also showed off a Segway x2 model that had been modified for hands-free use by SteadiCam operators who film live sports broadcasts and commercial videos.

The new Segway miniPRO was highlighted as a convenient, low-cost way to move staff quickly and safely around and between workplaces. Indeed, show organiser Northport Events has purchased two Segway miniPROs to use during show set-up for exactly this reason. Another ‘use case’ example was the interest expressed by AV and IT professionals who service large campus sites but often need only to carry a single bag of items with them as they move from job to job.

This show was all about Facilities Management and Systems Integration, and included seminars and exhibitors specialising in:

  • Audio systems, video projection and display
  • Security, CCTV and access control
  • HVAC and energy management
  • Automation and control
  • Cleaning, Hygiene and sustainability

Compared with 2015, the show welcomed double the number of visitors and had a 50% increase in exhibitors.

Leave a comment

Get a treat (not a trick) with our miniPRO Halloween special

Atop a Ninebot by Segway miniPRO is how all the best dressed ghosts and ghouls go gathering goodies on Halloween.

For a limited time only, we’ve got an extra-special deal on the Segway miniPRO. And like candy collected on Halloween, it won’t last long. (Super)naturally, Black is the only colour we’d offer on a night like this.

We’re keeping the details a bit of a mystery, of course. To find out what’s under the mask simply contact us (phone 0800 2 SEGWAY or email Decide to buy and you might even get your new miniPRO delivered through your walls by poltergeist before the moon again rises.


Our friends at Ninebot-Segway Phillippines posted this image on their Facebook page.




Leave a comment